Heartland Tax Service is committed to protecting your privacy and developing
technology that gives you the most powerful and safe online experience. This
Statement of Privacy applies to the Heartland Tax Service site and governs data
collection and usage. By using the Heartland Tax Service site, you consent to
the data practices described in this statement.
Collection of your Personal Information
Heartland Tax Service collects personally identifiable information, such as your
email address, name, home or work address or telephone number. Heartland Tax
Service also collects anonymous demographic information, which is not unique to
you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is
automatically collected by Heartland Tax Service. This information can include:
your IP address, browser type, domain names, access times and referring website
addresses. This information is used by Heartland Tax Service for the operation
of the service, to maintain quality of the service, and to provide general
statistics regarding use of the Heartland Tax Service site.
Please keep in mind that if you directly disclose personally identifiable
information or personally sensitive data through Heartland Tax Service public
message boards, this information may be collected and used by others. Note:
Heartland Tax Service does not read any of your private online communications.
Heartland Tax Service encourages you to review the privacy statements of Web
sites you choose to link to from Heartland Tax Service so that you can
understand how those Web sites collect, use and share your information.
Heartland Tax Service is not responsible for the privacy statements or other
content on Web sites outside of the Heartland Tax Service and Heartland Tax
Service family of Web sites.
Use of your Personal Information
Heartland Tax Service collects and uses your personal information to operate the
Heartland Tax Service Web site and deliver the services you have requested.
Heartland Tax Service also uses your personally identifiable information to
inform you of other products or services available from Heartland Tax Service
and its affiliates. Heartland Tax Service may also contact you via surveys to
conduct research about your opinion of current services or of potential new
services that may be offered.
Heartland Tax Service does not sell, rent or lease its customer lists to third
parties. Heartland Tax Service may, from time to time, contact you on behalf of
external business partners about a particular offering that may be of interest
to you. In those cases, your unique personally identifiable information (e-mail,
name, address, telephone number) is not transferred to the third party. In
addition, Heartland Tax Service may share data with trusted partners to help us
perform statistical analysis, send you email or postal mail, provide customer
support, or arrange for deliveries. All such third parties are prohibited from
using your personal information except to provide these services to Heartland
Tax Service, and they are required to maintain the confidentiality of your
information.
Heartland Tax Service does not use or disclose sensitive personal information,
such as race, religion, or political affiliations, without your explicit
consent.
Heartland Tax Service keeps track of the Web sites and pages our customers visit
within Heartland Tax Service, in order to determine what Heartland Tax Service
services are the most popular. This data is used to deliver customized content
and advertising within Heartland Tax Service to customers whose behavior
indicates that they are interested in a particular subject area.
Heartland Tax Service Web sites will disclose your personal information, without
notice, only if required to do so by law or in the good faith belief that such
action is necessary to: (a) conform to the edicts of the law or comply with
legal process served on Heartland Tax Service or the site; (b) protect and
defend the rights or property of Heartland Tax Service; and, (c) act under
exigent circumstances to protect the personal safety of users of Heartland Tax
Service, or the public.
Use of Cookies
The Heartland Tax Service Web site use "cookies" to help you personalize your
online experience. A cookie is a text file that is placed on your hard disk by a
Web page server. Cookies cannot be used to run programs or deliver viruses to
your computer. Cookies are uniquely assigned to you, and can only be read by a
web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to
save you time. The purpose of a cookie is to tell the Web server that you have
returned to a specific page. For example, if you personalize Heartland Tax
Service pages, or register with Heartland Tax Service site or services, a cookie
helps Heartland Tax Service to recall your specific information on subsequent
visits. This simplifies the process of recording your personal information, such
as billing addresses, shipping addresses, and so on. When you return to the same
Heartland Tax Service Web site, the information you previously provided can be
retrieved, so you can easily use the Heartland Tax Service features that you
customized.
You have the ability to accept or decline cookies. Most Web browsers
automatically accept cookies, but you can usually modify your browser setting to
decline cookies if you prefer. If you choose to decline cookies, you may not be
able to fully experience the interactive features of the Heartland Tax Service
services or Web sites you visit.
Security of your Personal Information
Heartland Tax Service secures your personal information from unauthorized
access, use or disclosure. Heartland Tax Service secures the personally
identifiable information you provide on computer servers in a controlled, secure
environment, protected from unauthorized access, use or disclosure. When
personal information (such as a credit card number) is transmitted to other Web
sites, it is protected through the use of encryption, such as the Secure Socket
Layer (SSL) protocol.
Changes to this Statement
Heartland Tax Service will occasionally update this Statement of Privacy to
reflect company and customer feedback. Heartland Tax Service encourages you to
periodically review this Statement to be informed of how Heartland Tax Service
is protecting your information.
Contact Information
Heartland Tax Service welcomes your comments regarding this Statement of
Privacy. If you believe that Heartland Tax Service has not adhered to this
Statement, please contact Heartland Tax Service at support@epochonline.com.
We will use commercially reasonable efforts to promptly determine and remedy the
problem.